Congratulations to RSC Equipment Rental for being voted “Best Equipment Rental Company in Nashville”. The results were final after a week long poll on SwapaTool.com’s new blog and were tabulated using public votes by viewers of SwapaTool.com and SwapaTool.com Blog. RSC won 37% of the vote followed by Nashville High Lift at 25%. Neff Rental, Equipment Depot, and Equiplinq each took 12% of the vote in the poll.
RSC Equipment Rental is headquartered in Scottsdale, Arizona and has approximately 465 stores in the US and Canada. The second largest equipment rental company in the country has roughly $2.4 billion in its rental fleet. The company’s fleet mix has a wide range from excavation and utility to aerial, pump, and power to small hand tools and supplies. RSC also has an extensive used equipment database available on its website. Additionally, RSC has a current GSA contract holder designation.
Locally, RSC has an impressive presence with 14 stores in Tennessee and 5 separate facilities serving the Nashville market. The stores’ customer service orientation is evident in the constant equipment flow within the area to meet geographic jobsite demands. The Nashville “footprint” includes stores in downtown Nashville, Franklin, Mt. Juliet, Murfreesboro, and Clarksville.
RSC constantly strives to be at the front of the industry pack in technology and innovation. This is evident in the availability of a live operator 24/7 for customer support and programs such as paperless invoicing and RSC ePay™ as well as online catalogs. A huge push in the innovation category came with the introduction of RSC Online®. This application consists of three main programs. Reserve Equipment, which allows the customer to schedule a specific piece of equipment when and where he needs it, Manage Reports permits a customer to see updated transaction information such as billing history, rental by equipment type and YTD, as well as customizing reports to suit his company’s needs, and Call Equipment Off-Rent gives the customer the ability to schedule his equipment for pick up at his convenience.
Congratulations again to RSC Equipment Rental for being named “Best Rental Company in Nashville” according to the latest SwapaTool.com public poll. Thank you to all who participated, and we look forward to another industry poll soon. If you have ideas or feedback about something you would like to see covered on SwapaTool.com, please let us know on our blog or at the Comments page on the website.
Subscribe to:
Post Comments (Atom)
I am going to have to disagree with the poll results previously posted. I only wish I had come upon this survey earlier so as to cast my vote. I truly believe that in the Nashville, TN Market, Equipment Depot leads the pack in the Rental Equipment Industry. Regardless of a company’s size or industry, its most vital asset is customers. Your business would not exist without customers. You can offer every product or service imaginable, but if you do not treat customers well, they will not remain your customers for very long. It is important to recognize that every aspect of a business has an impact on keeping customers satisfied. Customers have more options than ever before and oftentimes feel less loyalty toward how and where they make they do business....until now. Equipment Depot in Nashville has brought a microcosm of that, "home town feeling", we all were accustomed to many years ago where a hard earned dollar was appreciated and men were treated with respect.
ReplyDeleteEquipment Depot's customer service has definitely had a positive impact on my firm's productivity and success. I would personally recommend them to any contractor that takes dependability, service, and quality seriously.
Wow, should I just start an Equipment Depot blog? Thanks for the comment, Dave! That is exactly the kind of input we are looking for from people from the community. This is a great start in opening a dialogue about the construction industry and the companies that support it.
ReplyDeleteWow, maybe this should just be a RSC site. You should ask them to buy it. And I am not sure who all did the voting, but I guess you are right. It is better to buy all your used equipment from the big guys because they will place one add with you and all the small dealers get their adds for free. Companies can't shake your hand, people do! Meaning, we don't do business with companies, we do business with people. By the way, did any one at Swap a Tool ever work for RSC? Maybe you should put the poll out to some more customers and more people. By the way, how many RSC employes voted, or shit, how many votes total?! Really, come on... Maybe they used a small company for there out side hauling? Help me see!
ReplyDeleteEquipment Rental most certainly is a large and growing industry in the United States and you have some legitimate statements here!! I have used Compact Power Equipment Rental for some recent DIY project and have been pleasantly surprised. They also deliver the equipment!!
ReplyDeleteEquipment Rental most certainly is a large and growing industry in the United States and you have some legitimate statements here!! I have used Compact Power Equipment Rental for some recent DIY project and have been pleasantly surprised. They also deliver the equipment!!
ReplyDelete